SEC 537 Crisis Negotiation

By the end of this course, students will be able to explain and discuss the history of hostage negotiation. They will be able to describe the psychological profiles of typical hostage takers and how to apply those profiles to various hostage negotiation scenarios. The class will also provide insights into hostage survival, explain the principles of hostage negotiation, and describe the role of local law enforcement personnel.

The course learning outcomes that you will demonstrate upon completion of this course are as follows:

Describe and articulate the principles of effective communications and how communications are interactive in all modes including electronic, face-to-face, and written.

Analyze and synthesize the differences among various special populations as it pertains to negotiations techniques and how these differences could affect the outcome of the crisis.

Demonstrate understanding and application of the goals, ethical standards, and techniques of crisis negotiations. 

Comprehend crisis management concepts by differentiating among the types of offenders; understand and articulate the best researched predictors of violence among offenders. 

Delineate and describe the difference between a hostage and a potential victim, the recovery process for a hostage, and what negotiators can do to decrease potential after effects. 

Don’t hesitate to reach out!

Henley-Putnam’s commitment to service begins with your first call with an advisor and continues through graduation. Our classes are small, so you are never just a number. We get to know you, your goals and your needs. You will be supported by a team of professionals who will help you track your degree progression, advise you on course selection, and inform you of relevant services such as tutoring and mentoring. Your faculty members will be available to you, as will the deans and administrators.

To request an application or get information about any of our programs, fill out the form below. An advisor will be in touch to answer your questions. Or contact us directly at 855-246-7440 or